Where generations come together – and service unites
Located in the Solothurn municipality of Kappel, Landgasthof & Hotel Kreuz stands for warm hospitality, strong regional roots and generational continuity. This traditional establishment is a restaurant, hotel and meeting place all in one – equally suited to a quick business lunch as it is to weddings, birthday parties and large family celebrations.
The «Kreuz» is managed by host and co-owner Peter Weber, who is closely involved in the day-to-day running of the business. Together with his wife, he leads by example to show exactly what he expects from his team: presence, dedication and genuine enjoyment in serving others. This perfectly encapsulates GastroSocial’s guiding principle: Service unites.
Service is individual
For Peter Weber, service is not a rigid concept. Rather, it depends on the situation – and, above all, on the people involved.
At lunchtime, it has to be swift and efficient, while on a Saturday night, the pace is a bit more relaxed. And for a wedding or a special birthday celebration, it is all about emotions, details and personal wishes. At the «Kreuz», service means recognising these differences – and responding to them with flexibility.
Three generations at the same table
The unifying power of service becomes especially evident at family celebrations. Such as when children, grandchildren and friends are sitting around a table together to celebrate a grandparent’s 80th birthday or a golden wedding anniversary.
When we manage to cater to the wishes of every generation, then the grandchildren leave happy at the end and grandma is equally delighted.
Peter Weber
Vegetarian preferences, different portion sizes and individual drink choices – every generation has its own different needs. Catering to them all requires attentiveness, organisation and teamwork. But when it clicks, the result is more than just a successful celebration – it is a shared moment that stays in the memory forever.
Excellence is a team effort
What distinguishes excellent service from good service? For Peter Weber, the answer is clear:
When the whole team does its very best and everyone goes the extra mile for the guests – that to me is excellent service.
Peter Weber
Excellence is not a marketing promise, but the result of a joint effort. From housekeeping and service to reception and kitchen, everyone plays their part in ensuring the guests feel well looked after. Especially in hectic moments, the strength of the team comes to the fore: when everyone knows what they are responsible for, things run smoothly, creating a sense of calm for the guest.
Leading by example
At the «Kreuz», the service philosophy is not just talked about – it is lived. The owners are on site every day – actively involved, supportive and approachable. They are fully committed and truly lead by example.
This attitude shapes the company culture. Appreciation is shown every day, with everyone pitching in and supporting one another across departments. In this way, service becomes a joint responsibility – and a shared mindset.
Strong partners behind the scenes
Alongside the guest-facing service, the support behind the scenes also plays a key role. As host, managing director and head chef, Peter Weber is closely involved in the day-to-day running of the business. He often takes care of administrative tasks, such as paying the staff, after closing time or before work the next day.
Particularly in complex payroll or insurance situations – such as sickness, accidents or special forms of remuneration – he values the support provided by GastroSocial.
Solutions such as the salary program miruSocial for staff scheduling and capturing working hours also make his day-to-day work easier. They provide security and structure – and free up more time for what really matters: the guests. For Peter Weber, one thing is clear: a reliable social insurance solution is just as essential to a healthy business establishment as a strong kitchen team. That is why he recommends GastroSocial – including when it comes to tailored pension solutions for business owners.
Looking ahead
Looking to the future, one of the things Peter Weber would most like to see is more dedicated young people entering the hotel and catering industry.
Service is a great profession – it challenges young people and helps them get ahead.
Peter Weber
Because without motivated professionals, providing good service is a challenge. The «Kreuz» in Kappel shows how rewarding and uniting this profession can be – both for guests and employees.
When service unites generations
At Landgasthof & Hotel Kreuz, service creates a bridge between people, generations and moments. It connects a lunchtime meal with a wedding celebration, the kitchen with the dining room, tradition with the future – and hosts with their guests.
Or to put it another way: when everyone goes home happy at the end of a celebration and the birthday guest is beaming, service is more than just a job – it is the element that unites everyone and turns an occasion into a lasting memory.